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World class leisure sites go ClarityLive

Supplier: Clarity Commerce Solutions plc
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Lee Valley Regional Park Authority (LVRPA) is implementing ClarityLive, a centralised leisure management solution (LMS). The software will be used to control a large portfolio of sites including four London 2012 venues that LVRPA is to manage as part of the Games legacy.

Centralised management control
With centralised management control, the next generation ClarityLive solution will give LVRPA the power to optimise customer experiences across an array of world class facilities. These include the Lee Valley White Water Centre – the only brand new London 2012 venue to open to the public before the Games.

Single point of sale (POS) interface
The ClarityLive product suite gives customers the speed and convenience of easy to use online booking functionality and incorporates state of the art management, sales and service tools, all accessible through a single point of sale (POS) interface.

LVRPA’s Nigel Foxall says, “Our staff can rapidly complete a variety of customer transactions from issuing tickets to managing bar, food and retail operations. We can grow sales, raise customer satisfaction and drive operational excellence.”

Nigel Foxall concludes, “Clarity offers the consultancy, system design, implementation, management, training and support services that we know are crucial for this project to deliver a better experience for our users.”

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Supplier: Clarity Commerce Solutions plc
Basingstoke Hampshire UK
Clarity's software helps leisure, hospitality, retail and entertainment companies to win and retain customers. ClarityLive improves customers' interactions and overall experiences by processing and tracking transactions more efficiently. It solves problems such as long queues, slow customer service, lack of reliable information and poor co-ordination of sales channels.

Clarity brings fresh thinking to business problems by using its expertise from other sectors, giving businesses the tools they need to get more information from their customers, increase business control and boost profit.

Established in 1993, Clarity is headquartered in Basingstoke, UK and has 578 customers worldwide, including Reebok Sports Club, UGC Cinemas, Peel Hotels and Universal Studios Florida.
Web: www.claritycommerce.com
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