Wednesday 16 January 2019 | sports-kit.net: The search engine for sports buyers

26 Nov 2018

Solving the member churn challenge

Supplier: Debit Finance Collections DFC

More Debit Finance Collections DFC details
DFC offers simple and secure ways for gym member's to for customers to rectify defaulted payments online and track ongoing payments online or via an app
Two in. One out. This is the gruelling reality for gyms up and down the country. Even though one in seven people in the UK possess a gym membership, gyms and health clubs lose around 50 per cent of their members each year.

Mired by an explosion of competition, retention is a nut than people can’t seem to crack. It costs between 5 and 25 times more to acquire a new member than retain one.

Leading revenue management solutions company, DFC, which manages payment collections for gyms up and down the country, believes the answer lies in better payment tracking and Direct Debits.

“The retention challenge isn’t something new, but we’ve certainly found ourselves having more conversations on it now than ever before,” said Ivan Stevenson, director at DFC.

“Direct Debits give everyone control. Fitness is a seasonal business. Spreading payments allows for peaks and troughs in income.

“We’ve worked tirelessly to develop cutting-edge Direct Debit technology that reduces churn.”
One such solution is DFCs online joining portal and 24-hour sales aid, FastDD.

“FastDD is about more than improving member acquisition. It’s about making the member journey simple in order to cement loyalty. The joining process takes just three-minutes end-to-end.”

Even credit control doesn’t have to be a manual process anymore. Another of their fantastic, state-of-the-art solutions is MyPayments - DFCs simple and secure way for customers to rectify defaulted payments online and track ongoing payments through their client’s website or app.

“46 per cent of customers across DFC’s service choose to pay through MyPayments due to its convenience and simplicity and approximately 50% have had success in stage one of the default process,” Stevenson added.


Supplier: Debit Finance Collections DFC
Milton Keynes Buckinghamshire UK
DFC (Debit Finance Collections plc) is a wholly-owned subsidiary of Leisure Finance plc, pioneers of membership collection on credit schemes.
Web: www.debitfinance.co.uk

Click here to visit Debit Finance Collections DFC's leisure-kit listing


Connect with
sports-kit.net
Magazine:
View issue contents
Sign up:
Instant Alerts/zines

Print edition
 

Find the right products and services for your company
News search
 
Advertise your products
on the leisure-kit Product Report
And reach over 57,000 leisure buyers

Call
+44 (0)1462 431385
 
Open data

Sharing is caring

Could opening up data be the key to getting people active?
View feature>>
Catalogue gallery
 
Company profile
 
Precor

Precor is part of the Amer Sports Corporation, with other internationally recognised brands including Wilson, Atomic, Suunto and Salomon.
View full profile>>
 

To advertise your product and reach over 57,000 leisure buyers call
+44 (0)1462 431385 or email sport-kit@leisuremedia.com
Sport jobs
Powered by
leisureopportunities.com
Gym Trainer - Manchester Fallowfield
Salary: Fantastic Benefits
Location:Greater Manchester, England
Company: The Gym Group
More>>
Personal Trainer / Fitness Trainer
Salary: Keep 100% of your earnings
Location:West Yorkshire, England, UK
Company: The Gym Group
More>>
Extreme Sport Supervisor
Salary: UP to £11,160 per annum based on 20 hours per week
Location:London, UK
Company: GLL
More>>
Fitness Manager
Salary: Competitive Salary and Benefits
Location:Bristol, UK
Company: Parkwood Leisure
More>>
 
Sport news
Powered by
leisureopportunities.com
16 Jan 2019
UFC Gym to open first two UK sites in April

Franchised fitness operator UFC Gym will open its first UK locations in Nottingham and Woking in April.
More>>
16 Jan 2019
Work begins on Edinburgh's £47m Meadowbank Sports Centre

Demolition work has begun on the former Meadowbank Stadium in Edinburgh – acting as the starting gun for a project to build a new £47m sports centre in the city.
More>>
 
Diary dates
Powered by
leisurediary.com
22-24 Jan 2019
BIGGA Turf Management Exhibition (BTME)

Harrogate Convention Centre Harrogate
United Kingdom
More>>
28-29 Jan 2019
Facilities Management Forum

Radisson Blu Hotel, London Stansted Stansted
United Kingdom
More>>
29-31 Jan 2019
Spatex 2019

Ericsson Exhibition Hall, Ricoh Arena Coventry
United Kingdom
More>>
 
Property & tenders
Powered by
leisureproperty.com
Expressions of Interest - High Lodge attractions 2019
Location: High Lodge, Thetford Forest
Company:Forestry Commission
More>>
FOR SALE - Hasting's Pier, A Symbol of Regeneration
Location: White Rocks, Hastings
Company:GVA
More>>

 

To advertise your product and
reach over 57,000 leisure buyers
call
+44 (0)1462 431385

Published by The Leisure Media Company Ltd Portmill House, Portmill Lane, Hitchin, Herts SG5 1DJ. Tel: +44 (0)1462 431385 | Contact us | About us | © Cybertrek Ltd