Thursday 28 March 2024 | sports-kit.net: The search engine for sports buyers

ADVERTORIAL
Tech-based personalisation is the new luxury, says Frank Pitsikalis

Supplier: ResortSuite

More ResortSuite details
Despite technology being critical to business success, the hospitality industry has always been a reluctant adopter, perceiving technology as a hindrance to offering a personalised experience.

“The future has always been tech-based, but COVID-19 drove this trend from a nice-to-have to a must-have for returning guests,” said Frank Pitsikalis, Founder and CEO of ResortSuite, a guest-centric hospitality management solutions company.

“Apps that enable spas and resorts to provide guests with control of their wellness itinerary, such as ResortSuite MOBILE, are going to become the norm."

“Personalisation is the new luxury and ResortSuite’s Mobile property-branded app provides guests with the ability to personalise their experience on property.”

The app offers access to real-time booking capabilities, itineraries, member profiles and can be customised to fit branding requirements via a content management system.

It can also be used to store guest profiles and IDs that let guests and members access privileges and facilities exclusive to their profile.

Pitsikalis pointed to Watergate Bay, a customer who used the lockdown to work with ResortSuite to develop an app that would meet their guests’ needs.

“The month the app was launched, it received 800 downloads and was used 16,000 times. Nearly 4,000 classes, treatments, and dining reservations were booked through the app.”

According to Judi Blakeburn, Brand Director at Watergate Bay, the app helps them elevate guest experiences.

“Progressively, touchless technology is removing day-to-day admin tasks from our guest-facing teams, enabling them to become great hosts who have the time to enhance a guest’s stay through insight and service.”

You can watch a brief video of Judi discussing the Watergate Bay app here


Request a demonstration


Supplier: ResortSuite
Toronto Ontario Canada
Integrated hospitality software for spas, clubs, resorts and hotels.
Web: www.resortsuite.com

Click here to visit ResortSuite's leisure-kit listing


Connect with
sports-kit.net
Magazine:
View issue contents
Sign up:
Instant Alerts/zines

Print edition
 

Find the right products and services for your company
News search
 
Advertise your products
on the leisure-kit Product Report
And reach over 57,000 leisure buyers

Call
+44 (0)1462 431385
 
SM People



Huw Edwards says physical activity sector adapting to lockdown and Bill Sweeney wants rugby to play a major role in re-energising communities
View feature>>
Catalogue gallery
 
Company profile
 
Pulse Fitness

With an award-winning portfolio of over 450 pieces of cutting-edge, premium fitness equipment, Pulse Fitness is unique in its position as the only company to research, design, develop and build technologically advanced equipment in the UK.
View full profile>>
 

To advertise your product and reach over 57,000 leisure buyers call
+44 (0)1462 431385 or email [email protected]
Sport jobs
Powered by
leisureopportunities.com
Contract Customer Services Manager
Salary: £27,500 - £28,500pa
Location:Horfield, Bristol, UK
Company: Everyone Active
More>>
Swim Teacher
Salary: Competitive
Location:Basildon
Company: Everyone Active
More>>
Recreation Assistant/Lifeguard (NPLQ required)
Salary: 9.50 ph
Location:Basildon
Company: Everyone Active
More>>
Team Leader
Salary: Competitive salary, excellent benefits
Location:Basildon
Company: Everyone Active
More>>
 
Sport news
Powered by
leisureopportunities.com
13 Mar 2024
Jen Holland takes over leadership of one of the UK's largest trusts, Edinburgh Leisure

Edinburgh Leisure has appointed Jen Holland as chief executive. She will take over from June Peebles on 18 March.
More>>
13 Mar 2024
Everyone Active snaps up North Herts contracts. Takes over from SLL

North Herts District Council has entered into a ten-year partnership with Everyone Active to run five of its leisure centres from 1 April.
More>>
 
Diary dates
Powered by
leisurediary.com
11-14 Apr 2024
FIBO Global Fitness

Exhibition Centre Cologne
Germany
More>>
22-24 Apr 2024
UK Aufguss Championships

Galgorm Resort York

More>>
10-12 May 2024
Asia Pool & Spa Expo

China Import & Export Fair Complex Guangzhou
China
More>>
 
Property & tenders
Powered by
leisureproperty.com
30 acres at Clays Lane, Debden Green, Loughton
Location: Loughton, IG10
Company:Knight Frank
More>>
Tender: retail units at The Engine Yard, Belvoir Castle
Location: Grantham, Leicestershire
Company:Belvoir Castle
More>>
To Let – Potterne Park Sports Ground
Location: Verwood, Dorset
Company:AVISON YOUNG
More>>

 
To advertise your product and
reach over 57,000 leisure buyers
call
+44 (0)1462 431385

Published by Leisure Media Tel: +44 (0)1462 431385 | Contact us | About us | © Cybertrek Ltd